NewSoftOA Customer Management System
NewSoft Customer Management System
If you want to make good use of your customer list to create new results, have you also encountered:
1. There are many customer information, how to centrally manage and summarize customer contact information and follow up the progress?
2. The customer information is in the business colleague's computer, once someone leaves or transfers to the unit, the customer list is not visible?
3. Use Word and Excel to manage the customer list, and want to make it easier to search and track customer information?
Leave the above troubles to "SquareAuto Customer Management System"! How to make the business departments that are usually busy with customers willing to input information depends on the friendliness of the system design, and the focus of a good CRM system is how to make the business and logistics units get started quickly, and the supervisor can obtain the required information at any time. Adopt cloud computing to manage customer information, no complex fields, no pages that you don't know how to click. The perfect function integration is packaged in a simple operation interface, so that busy business department colleagues can know how to operate at a glance.
Manage customer lists in the cloud
Keep track of your customers' progress at any time
Features
Unified and centralized management of customer data
- Managers can set up multiple folders to manage customers, and set the permissions of each member to decide whether to add or edit customer information.
- Each customer can set up a responsible business member, and the non-responsible business member will be specially listed for easy management.
Manage customers hierarchically according to the organizational structure of the enterprise
- Provide a rank ranking mechanism, so that the company can easily set the importance of each customer. Each member has different permissions and can see different customer profiles.
- Managers can set commonly used strings, such as customer region, industry category, customer source, contact purpose, etc., reducing input and unifying the format.
Business aggregation and customer information are not missed
- Each customer can upload photos, and provide additional file functions in customer information and contact records, so that any file can be attached.
- You can write a contact record for each customer, and you can also set a specific member to write it.
Keep up with customers and track their progress
- Customer’s questions can be tracked, and the service will not be missed, improving satisfaction.
- The supervisor can give instructions on the contact records written by the members, so that the members can follow the follow-up instructions.
NewSoft OA has four advantages
Businesses choose smartly
The interface is simple and easy to use
Managers: Easy to do a good job in operation management General colleagues: No need to spend too much time learning system operation
It can be selected according to the needs budget
There are nearly 30 modules such as attendance management, GPS punch card, electronic sign-off, payroll system, mobile phone mobile version, etc., and the budget is spent on the knife edge.
Improve high-quality after-sales service
Unlimited customer telephone consultation / product education and training courses from time to time / Programs are updated and optimized system functions every month.
