Technical support

Date	Title	Category
2024.05.10	2024.05.10 Print Magic Why does the error “The application failed to initialize normally (0xc0150002)” appear when launching the app?	Print Magic
2024.04.24	2024.04.24 QA I have an old version of Lixin’s product, but it cannot be used on the new operating system. How do I get the upgraded version?	QA
2024.04.24	2024.04.24 QA What are the differences between fixes, updates, and upgrades?	QA
2024.04.24	2024.04.24 QA Will there be updates or upgrades for the software that comes with the hardware?	QA
2024.04.24	2024.04.24 QA My installation CD is lost, how can I get it again?	QA
2024.04.24	2024.04.24 QA I downloaded the trial version but it doesn’t work, what should I do?	QA
2024.04.24	2024.04.24 QA I have a set of new software. The CD is dated 2000 AD, but I cannot find the relevant information on the website. How can I seek help?	QA
2024.04.24	2024.04.24 QA The hardware (scanner/TV stick) I purchased comes with an installation CD for the new product, but I have lost the instruction manual and installation serial number. How do I get them again?	QA
2024.04.24	2024.04.24 QA The installation serial number and download link of the online download version of the software I purchased before have been lost. How do I get them again?	QA
2024.04.24	2024.04.24 Print Magic I purchased Print Magic, how do I activate the serial number?	Print Magic